Document Process Outsourcing and Its Many Benefits

Document Process Outsourcing (DPO) is a part of Business Process Outsourcing (BPO), where document processing is outsourced to a third-party specialising in that area. It involves the delegation of document related tasks to a service provider including the imaging, conversion, mailing, processing, electronic transmission and printing of any type of electronic or printed document. Document processing outsourcing services are available for a range of documents ranging from the simplest to the most complex documents, including:

Invoices, bills and receipts; legal and financial documents; logistics documents like bills of ladings; property documents; tax statements and rebates; handwritten notes; university documents; appraisal Reports; registration forms; surveys and feedback forms and even catalogues.

Owing to the huge number of benefits of Document Process Outsourcing, more and more companies have opted to delegate their document processing to third-parties. The benefits that the companies get on outsourcing their document processing are:

  1. Reduction in cost and inefficiencies of handling, storing and moving huge volumes of information.
  2. Reduction in document processing and analysing time.
  3. Binding agreements for professional secrecy and data processing
  4. High security with document storage encryption

High-speed technologies and intelligent document processing software of the service providers ensure efficient document processing. They extend a variety of DPO services to industries and businesses, saving them time and labour:

  1. Document scanning: The providers offer high resolution, controlled and quality monitored scanning services for critical business documents. They also link the related scanned copies together to make retrieval of the documents easy.
  2. Document encryption and security services: They provide encryption and security services that meet the privacy and safeguarding requirements of any business as per regulations. Their encryptions are completely safe and prevent information leakage.
  3. Historical records retention and conversion: Maintaining historical documents can be a huge burden. Outsourced services eliminate this burden by organising, scanning, indexing and storing your historical records in a secure environment. Also, you can easily retrieve and access these records whenever required. This frees up storage space and provides proper maintenance of the documents.
  4. Hard Copy records management: Hard copies are difficult to manage, store and destroy too. DPO service providers are completely dependable for secure and bonded storage, retrieval and destruction of hard copies.
  5. Corrupt Document Repair: corruption of documents leads to huge loss of information and in some cases, display of wrong information. Corruption can take place owing to a variety of reasons like viruses, malpractices and water spillage. Catering to this, these service providers extend document repair services where they retrieve complete data from a corrupt document.
  6. Form Creation: Form creation can be a tricky task. You must be careful about all the questions and options you put into the form to extract all necessary information from the customers or clients filling up the form. You can rely on outsourcing services to create a form that meets all your requirements.

Their expertise in all types of document processing whether it is structured or unstructured has made these services very popular and extensively used by all types and sizes of businesses and industries.

Key Contributions of Form Processing Services in Document Management

The form processing service is very popular with the various business institutions and especially the financial institutions. The reason for their popularity is very obvious. Until the invention of the form processing services the whole task of filling up the forms were executed by human resources who were engaged in highly unproductive tasks. Hence it became indispensible to invent an alternative and a much more effective way to execute such tasks. Today the task of form processing has become much more easy and systematic with the form processing services.

Organizations have witnessed rigorous applications of the form processing services to reduce the cost of unproductive tasks. It is to be noted that it is a very good idea to outsource form processing services. This enhances the accuracy and flawlessness of the tasks and the deadlines are met easily. The form processing services include various types of data entry service like the registration form data entry, insurance claim form data entry, enrollment form data entry, loan forms data entry, survey forms data entry and so on .The form processing services have contributed largely in the growth and development of a business. There are some primary benefits of the form processing services which are as follows:

  • Saves much time invested in the daily business operations
  • Enables the human resources to invest in the core business than contributing to the unproductive tasks
  • Imparts precision and accuracy in the organizational tasks
  • Reduces cost on unproductive tasks
  • Saves the storage space and helps in the reduction of undue paper works
  • Low cost of maintenance  and high output
  • Helps the resources to concentrate in the core businesses
  • Enhances data security
  • Deadlines are met easily

The form processing services have immense contributions   in the successful document management of an organization. It is no less than a revolution which has transformed the data management services for good. More and more organizations should make use of these services to see the necessary changes. However there is no doubt in the fact that the form processing services should be outsourced to the right outsourcing partner to get the effective results.